HERE IS WHAT OUR CUSTOMERS HAVE TO SAY ABOUT US

“ Dear Eric and all the staff at Plattsburgh Housing… I can’t thank you all enough for the wonderful work you all did in helping me through the process of selecting, buying, decorating, waiting and finally installing and moving into a beautiful, fresh new home. You are a dynamic team which really lives out, in your day-to-day work, and in your mission statement which I read many times on Eric’s wall. Every one of you is a credit to that statement. When I walked through the doors, I was totally intimidated by the task ahead- I did not want to buy, but had to. Over the weeks, I came to recognize one of life’s precious lessons…challenges are indeed opportunities- often to meet and interact with good people, who help others, a lot. I’m glad that I went through all of this- I now have my own home, but I also had a wonderful experience with you folks. Thank you” - Sarah Anderson, Chazy , NY

“Dear Eric, Just wanted make an added note ( to the survey), your set up team was extremely helpful. They were very knowledgeable and were patient with all our questions. They told us step by step everything that they were doing and when it came to choice making, they consulted us and included us in everything. Very impressive and great work! You’ve got great people there. Don’t ever let them go anywhere! Besides being very friendly, they made us feel very comfortable. They were so helpful with all her information and is great with first time buyers. I’m sure we had some stupid questions sometimes but she was always very helpful. Wayne is great. He told us everything he was doing as he went a long and was honest if we asked questions about doing certain things with the house (whether they were good ideas or bad ideas.) Your finishing crew was great too. All your crews seem to work well together. They all know what they’re supposed to do and appear to enjoy their job while they work. Too many times we see a business where the staff are very “professional” and do their job well but don’t treat their customers with that “personal” treatment. Your staff seem to treat everyone like they’ve known them for years. Congratulations, Eric… you’ve got a great family there. Keep up the good work. Jeff and I would recommend Plattsburgh Housing Outlet to all our friends.” - Jeff & Kathy Bly, Tupper Lake, NY

“Dear Chad , we have been in our new home that you helped us choose for almost one year. You were very helpful as we didn’t know what to expect when we went there. We went three times and every time you were so nice to show us the homes again. All your homes were laid out so well and beautifully furnished; it’s hard to make up your mind. The Housing Outlet is the very best as we checked elsewhere. Eric & Michelle were very helpful and friendly. Everyone who helped us was so very nice. Connie helped us with furniture and the set up crew was simply fabulous. They do everything to your liking. I will continue to praise you…”  - Jack & Lucille Trow, Moriah , NY

“Dear Lisa, Just a little note to let you and Eric and your whole Fleetwood crew know how grateful Chuck and I are for all your time and energy given. It has been quite an experience! One we could have never gotten through without the help from everyone involved. We both thank you all from the bottom of our hearts, and will continue to spread the good word abut your great home center. Who knew that a chance stop at your place to get “ideas” for remodeling our old home would end up in a brand new home! Thanks!” - Chuck & Ann Arno, Mineville, NY

“Dear Eric, Well, we’ve been in our new home for two whole years. We love it. Thank you: to you the set crew, Harold and all their men. They were just a joy to have around. Everyone knew their jobs, and it made our big move go nice and easy. Big, big thank you to Connie. She went above and beyond her job description with us. She offered so much good advice and will always be a dear friend. Again, we love our home and the help from all of you made that possible. Thank you for the welcome basket, it was appreciated. We will continue to spread the good word about Plattsburgh Housing. - Very satisfied home owners, Clark and Meg Duquette, Peru , NY

“Eric, I wanted to drop you a little note on my experience. From the beginning, everyone was extremely helpful. My home consultant focused on my needs and odd requests that I had made or needed to work around. She was also very supportive of my choices and not at all pushy in any way. Then with the loan process that you assisted with was very relaxing and non-worrisome. I felt as though it was a walk in the park verses a nerve racking process. I also want to that you for the assurance & delivery of the keys that Mike made the morning that I had all the utility personnel coming. Next when the crew came to set & finish the inside, they were very quick & professional. I would also like to make a special note about Wayne . He is extremely helpful, honest, & made this experience very comfortable. He definitely knows his stuff & I feel is a great asset to your company. Lastly, Mike. He did an extremely great job working with us o the process of getting the things to Fleetwood that were missing from the original order or in need of fixing. Everything Mike said was going to happen, happened & in a very quick manner. I just wanted to say think you to you and your staff, this process for me and my family was literality a dream come true & your folks made it happen for us. I know that letters like this are few and far between so I would appreciate it if you would please give credit where credit is due for those terrific people you have working for you. Thank you again and I can assure you that if/when we are in need of your services again; you will be the first we contact. - Samantha Trayah, Fairfax , VT